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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Stevens

May 14, 2025

5  out of  5
rating by Brian Stevens
"Received outstanding customer service. Extremely easy to purchase auto insurance with competitive rates."
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betsy crist

May 8, 2025

5  out of  5
rating by betsy crist
"Laura was amazing to work with. So helpful and responsive. She recently helped my mother change auto and home-heating her talk about how easy it was made us make the call as well!"
We responded:
"Hi Betsy, thank you very much for the kind review. Have a wonderful afternoon. "
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Ali H

April 22, 2025

5  out of  5
rating by Ali H
"I had such a great experience with Laura from State Farm! She was incredibly helpful and kind, taking the time to answer all my questions and making sure I understood everything clearly. It really felt like she cared, and that made the whole process so much easier. Thank you, Laura!"
We responded:
"Thank you very much Ali. We appreciate you! Have a great day."
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Tracy Erwin

April 21, 2025

5  out of  5
rating by Tracy Erwin
"Laura is absolutely awesome. She saved me 80 bucks a month on car insurance. She always kept in touch with me .. I hope all my interactions are like this with these guys.. thank you so much!!!!!"
We responded:
"Thank you Tracy. We appreciate the kind words about Laura! We are excited to work with you. "
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CM Smith

April 18, 2025

5  out of  5
rating by CM Smith
"Team was great and kudos to Courtney for incredible service!!!"
We responded:
"Thank you very much for the 5-star review. We appreciate your business! Have a great weekend."
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Destiny Ball

April 11, 2025

5  out of  5
rating by Destiny Ball
"Laura made the transition process feel so easy, quick, and efficient. She found the coverages that work best for me. I felt she really cared about my interests and needs. Thank you for providing exceptional customer service!"
We responded:
"Good morning Destiny. Thank you so much for the great review. We appreciate you. Have a nice week. "
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Shiann Cook

April 8, 2025

5  out of  5
rating by Shiann Cook
"All I can say is LAAUURRRAAAAA! Not only does she handle my auto but she has been a huge part of my new condo journey as a first time home buyer. She's been nothing but patient, kind, and always responds in a timely manner. She's a star! Thank you Laura <3"
We responded:
"Good morning Shiann. Thank you for the kind words about Laura, we are very lucky to have her. Congrats on your new condo. We appreciate working with you. "
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Diane Luckett

April 8, 2025

5  out of  5
rating by Diane Luckett
"Paula was very personable as well as knowledgeable about State Farm’s polices and requirements! She is also patient and not pushy!! Thank you Paula!!!"
We responded:
"Hi Diane, thank you very much. We look forward to working with you! Have a great afternoon. "
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Lauryn Buiatti

April 3, 2025

5  out of  5
rating by Lauryn Buiatti
"Laura was super helpful, time-efficient and patient. She was able to make the process simple and straightforward! 10/10!!"
We responded:
"Hi Lauryn, thank you very much. We are excited to work with you. Have a great afternoon."
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Karen Otto

March 27, 2025

5  out of  5
rating by Karen Otto
"Paula was friendly and professional. She put me at ease, answered my questions thoroughly, and set up my new policy quickly and efficiently. Very happy to have had the privilege of working with her and looking forward to being a new member of State Farm!"
We responded:
"Thank you very much Karen. We greatly appreciate the kind words, and look forward to working with you. Have a nice weekend."
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Angela Holland

March 5, 2025

5  out of  5
rating by Angela Holland
"Laura was excellent with proving information, and so supe nice .... would recommend"
We responded:
"Thank you very much Angela. We are excited to work with you. Have a great day!"
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Peter Hill

March 3, 2025

5  out of  5
rating by Peter Hill
"Laura has been fantastic to work with! We have had generic insurance agents for years and it is so nice to have some one local who can customize our plan to fit our family's needs. We highly recommend reaching out to Laura for your insurance needs!"
We responded:
"Thank you very much Peter. We appreciate working with you, and your family. Have a great evening. "
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Cindy Volin Venable

February 18, 2025

5  out of  5
rating by Cindy Volin Venable
"I recently moved and decided it was a good time to compare Auto and Renters Policies with carriers other than the one I had been with for many years. Paula Tybus from Hans Schell's team got in touch with me quickly One of the things I appreciated about Paula was her patience with me when I had to reschedule our meeting a few times due to personal matters. She was always understanding and was great at following up with me. I also received a call from Hans to make sure I was pleased with the options that Paula had proposed. I saved $$ and have coverage with more value than the policies I had before. I highly recommend Paula Tybus and Hans Schell for your insurance needs. C Venable Feb 18, 2025"
We responded:
"Good morning Cindy. Thank you very much for the kind review. I also appreciate the note about Paula, we are very lucky to have her. Thank you for allowing us to help you out! Have a great day. "
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Phil Hohler

January 31, 2025

5  out of  5
rating by Phil Hohler
"Paula Trybus was very professional and personable to work with. She helped me save a significant amount of money on my insurance needs. I am excited to begin a new relationship with Paula, the Hans Schell Agency, and State Farm Insurance."
We responded:
"Good afternoon, Phil. Thank you very much for the 5-star review. We very much look forward to working with you. Have a great weekend. "
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Kim Knowlton

January 26, 2025

5  out of  5
rating by Kim Knowlton
"We just moved our book of business over to this agency and Laura couldn't have been a bigger help! She has been thorough, responsive and such a joy to work with that we had her quote my dad, too. We will be moving his bundle to her this week as well. If you are looking for a competitive quote, I'd highly suggest giving them a call!"
We responded:
"Thank you Kim, we very much appreciate the kind words, and trust you are putting in Laura, our agency, and State Farm. We look forward to working with your family, and your dad! Have a great week. "
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thememethod Price

January 25, 2025

5  out of  5
rating by thememethod Price
"Excellent experience."
We responded:
"Thank you very much! Have a wonderful week."
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Stormy Sagar

January 24, 2025

5  out of  5
rating by Stormy Sagar
"Paula was A-M-A-Z-I-N-G! I’ve been trying to bring my insurance down for years. I’ve had progressive for over a decade. She was able to match my coverage and cut the price in half! I spent hours on the phone with progressive to tell me that the rate I had was the lowest. Paula was able to get me taken care of in less than an hour and at my own schedule. I couldn’t be happier."
We responded:
"Thank you very much for the great review Stormy. We are lucky to have Paula. We are looking forward to working with you. Enjoy your weekend. "
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Butch Knowlton

January 21, 2025

5  out of  5
rating by Butch Knowlton
"We moved 6 cars, our house, a boat, an ATV and an umbrella. State Farm's rates saved us $$ and Laura Scholten made it easy. Wonderful service and Laura is a rock star."
We responded:
"Hi Butch, thank you so much. Laura is a rock star, :). Thank you for your confidence in our agency, and State Farm. Have a great week."
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Sharon Sharon

January 20, 2025

5  out of  5
rating by Sharon Sharon
"Laura was fantastic at helping me with all my insurance needs. Friendly, full of answers. Thanks Laura for helping me to make my transition over. Was a pleasure."
We responded:
"Thank you very much Sharon, we are very excited to work with you. Have a great week."
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Jack Dow

January 17, 2025

5  out of  5
rating by Jack Dow
"I had Insurance with Progressive and it took me over a month to get a check for a roadside assistance that I had to pay for my new insurance company State Farm I had the same problem a couple months later and I received the check in less than five days I was very impressed that they have been great to deal with"
We responded:
"Thanks Jack, happy we were able to get you taken care of. Have a great week. Thanks again for the kind review. "
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Caroline Cook

January 9, 2025

5  out of  5
rating by Caroline Cook
"Paula was very patient in explaining all the coverage to me. I had not explored my insurance options for a long time. i am very happy to get a lower rate and exactly what I need."
We responded:
"Thank you, Caroline, we appreciate the opportunity to work with you. Have a great weekend."
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Scott Stidham

December 19, 2024

5  out of  5
rating by Scott Stidham
"I have shopped insurance a few times in the past couple years through my independent agent but never was given anything better or cheaper. I reached out to Courtney at State Farm for a quote and she spent time to explain coverages & how State Farm could help me in many areas. She was awesome & very easy to talk to about the switch & info needed to get it done easily."
We responded:
"Thank you very much Scott, we appreciate the kind review. We look forward to working with you. Happy holidays. "
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Roy Strawser

December 16, 2024

5  out of  5
rating by Roy Strawser
"I found Laura Scholten to be very knowledgeable and efficient in helping me with changing my carrier."
We responded:
"Thank you very much Roy. We are excited to work with you!"
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Sheila Glover

December 6, 2024

5  out of  5
rating by Sheila Glover
"Laura was very helpful and did a wonderful job answering questions and providing information."
We responded:
"Thank you very much for the kind review Sheila, have a great weekend. "
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Angie Francis

December 6, 2024

5  out of  5
rating by Angie Francis
"I trust their integrity and the commitment to their policyholders. I have recently became one myself so here is to a bright future! Thank you State Farm and thank you, Laura S."
We responded:
"Thank you so much Angie. We are excited to have you as a valued client. Have a wonderful weekend."